Coordinating the civic suite without merging private casework

Public benefit app map

CivicSyn is public/cooperative coordination infrastructure for essential goods and services. Local nodes coordinate demand, capacity, inventory, delivery, funding, and governance. The system recommends; people decide; every decision leaves evidence.

View public dashboard Start a pilot

Food security first

The first domain connects kitchens, food banks, delivery partners, agencies, co-ops, and public reviewers around transparent allocation decisions.

  • D1: current operational truth
  • R2: raw evidence and public exports
  • Queues: ingestion, recommendations, audit
  • Durable Objects: locks, incidents, workflows

A public-benefit operating map

CivicSyn can coordinate the public-facing and partner-safe parts of the broader public-benefit app suite: benefits navigation, legal help, mutual aid, housing rights, worker rights, mobility, environmental health, procurement, public records, and more.

The boundary is deliberate: CivicSyn receives public, aggregate, partner-scoped, or explicitly referred signals. Private casework stays in the app built for that case unless a tenant-approved workflow says otherwise.

How to read the map

  • Companion appA standalone app residents or operators can use directly.
  • Source adapterPartner-safe operational data can feed CivicSyn workflows.
  • Aggregate signalOnly trends or counts cross into public dashboards.
  • Private referralPrivate casework stays protected and user/partner controlled.

Domains covered

  • access to justice1 coordination domain
  • care2 coordination domains
  • community1 coordination domain
  • consumer protection1 coordination domain
  • education1 coordination domain
  • environment1 coordination domain
  • funding1 coordination domain
  • health1 coordination domain
  • housing2 coordination domains
  • human services1 coordination domain
  • incident1 coordination domain
  • infrastructure1 coordination domain
  • labor1 coordination domain
  • mobility2 coordination domains
  • procurement1 coordination domain
  • resilience1 coordination domain
  • transparency1 coordination domain

Next pilot step

A tenant can activate a scoped domain, connect OSS companion systems or internal apps, set data-sharing boundaries, and publish only public-safe summaries.

Start a pilot View API

Public-benefit app domains

housing · operational_sensitive

Housing repair crews and material logistics

Coordinate repair requests, crew capacity, material inventory, inspections, and public-safe status for housing stabilization work.

Coordination model: repair_request_to_crew_capacity_to_material_reservation

  • RateMyLandlord aggregate signal · aggregate only

    Landlord and building pattern signals can inform public-safe housing risk dashboards without exposing tenant identities.

  • RepairHub source adapter · partner confidential

    Repair crews, materials, and work-order capacity can feed repair allocation planning.

  • RentGuard private case referral · private casework

    Tenant casework stays private; CivicSyn can use aggregate eviction and habitability demand signals.

  • AccessMap aggregate signal · aggregate only

    Accessibility barrier reports can prioritize repair and public works response.

care · personal_data

Childcare capacity and subsidy coordination

Track childcare slot capacity, subsidy demand, provider eligibility, transportation needs, and public waitlist pressure without exposing child-level records.

Coordination model: family_need_to_provider_slot_to_subsidy_review

  • BenefitsNav private case referral · private casework

    Family eligibility and subsidy work remains private; aggregate childcare subsidy pressure can inform planning.

  • CareCoord source adapter · partner confidential

    Care capacity and referral status can feed node-level coordination.

  • GovNavigator companion app · public only

    Program directories and public agency navigation can be shared as public-facing guidance.

  • KidSafe private case referral · restricted

    Child-safety workflows stay restricted; only aggregate service gaps should feed public dashboards.

care · personal_data

Eldercare visit capacity and supply coordination

Coordinate eldercare visit capacity, wellness-check demand, mobility supports, medical supply handoffs, and caregiver availability with privacy-preserving aggregation.

Coordination model: aggregate_visit_need_to_caregiver_capacity_to_supply_handoff

  • CareCoord source adapter · partner confidential

    Care visit capacity and referral statuses can be summarized by node.

  • AidNet companion app · partner confidential

    Aid requests and volunteer capacity can feed privacy-preserving eldercare coordination.

  • NeighborNet aggregate signal · aggregate only

    Neighbor check-in capacity can inform wellness support planning.

  • MealShare source adapter · partner confidential

    Meal support capacity can link to eldercare and wellness-check needs.

incident · restricted_incident_data

Emergency shelter and disaster relief

Coordinate shelter capacity, supplies, assessments, transportation, incident rooms, and after-action reporting during emergencies.

Coordination model: incident_assessment_to_shelter_capacity_to_resource_allocation

  • AidNet source adapter · partner confidential

    Aid requests, volunteer capacity, and relief supplies can feed incident response rooms.

  • MealShare source adapter · partner confidential

    Emergency meal capacity can connect to shelter and relief allocations.

  • CivicPulse aggregate signal · public only

    Public sentiment and response feedback can inform after-action reporting.

health · operational_sensitive

Medicine and health supply logistics

Coordinate program stock, requisitions, cold-chain logs, shipment status, clinic demand, and public-health indicators.

Coordination model: clinic_need_to_program_inventory_to_requisition_and_shipment

  • MedCompare aggregate signal · aggregate only

    Health access and availability patterns can inform public-health logistics without sharing medical records.

  • CareCoord source adapter · partner confidential

    Care and clinic coordination signals can connect with supply-chain workflows.

  • BenefitsNav private case referral · private casework

    Coverage and benefit-navigation cases remain private; aggregate coverage gaps can inform support capacity.

infrastructure · operational_sensitive

Public works requests and crew capacity

Coordinate public works requests, crew availability, equipment, material inventory, weather constraints, and resident-facing status updates.

Coordination model: public_request_to_crew_capacity_to_work_order_outcome

  • RepairHub source adapter · partner confidential

    Repair work orders and crew capacity can feed public works coordination.

  • GovNavigator companion app · public only

    Public agency directories help residents and partners find the right public works channel.

  • RightToKnow companion app · public only

    Records requests and disclosure logs can connect public works decisions to transparent evidence.

  • CivicPulse aggregate signal · public only

    Resident feedback can prioritize visible public works bottlenecks.

mobility · operational_sensitive

Transit bottleneck reporting

Aggregate transit bottleneck reports, service disruptions, accessibility barriers, route capacity, and public-safe response status.

Coordination model: resident_and_operator_signal_to_route_bottleneck_to_response_plan

  • TransitIQ source adapter · public only

    Transit bottleneck signals can support public-safe mobility dashboards.

  • AccessMap source adapter · public only

    Accessibility barriers can be mapped and routed into public response workflows.

  • FreightFair aggregate signal · aggregate only

    Freight fairness and delivery constraints can inform local logistics capacity.

resilience · operational_sensitive

Energy resilience resources

Coordinate backup power, cooling/heating centers, battery inventory, outage support, and resilience resources during normal and emergency operations.

Coordination model: outage_or_heat_need_to_resilience_resource_to_public_safe_status

  • EnergyAudit source adapter · partner confidential

    Energy burden and resilience assessments can inform resource allocation.

  • CleanAir aggregate signal · public only

    Air-quality and heat-risk signals can connect to resilience hub planning.

  • WaterWatch aggregate signal · public only

    Water-quality and outage signals can inform resilience support.

procurement · partner_confidential

Cooperative vendor marketplace

Coordinate public/cooperative vendors, local capacity, labor standards, open-books procurement, anti-extraction policy, and public-money retention.

Coordination model: public_need_to_vendor_capacity_to_procurement_and_outcome_record

  • GovGrants companion app · partner confidential

    Grant opportunities and award tracking can connect to public-money outcome reporting.

  • FreightFair source adapter · partner confidential

    Delivery and freight constraints can inform cooperative vendor feasibility.

  • ToolLibrary aggregate signal · aggregate only

    Shared tool and asset availability can support local provider capacity.

human_services · personal_data

Benefits navigation and application support

Coordinate public-benefit screening, application referrals, deadline reminders, document bundles, and aggregate unmet-need signals without exposing private case records publicly.

Coordination model: resident_need_to_program_screening_to_application_tracking

  • BenefitsNav private case referral · private casework

    Eligibility screening, application state, and appeals remain private while aggregate unmet-need signals inform coordination.

  • GovNavigator companion app · public only

    Public agency directories and program explainers help residents find the right benefit channel.

  • GovGrants aggregate signal · partner confidential

    Funding availability and partner capacity can support outreach and benefit-navigation pilots.

  • DenialFighter private case referral · private casework

    Appeal workflows stay private; aggregate denial reasons can inform policy and service gaps.

  • TaxFree aggregate signal · aggregate only

    Tax-credit and fee-waiver signals can identify public benefit uptake gaps.

transparency · public

Public records access and transparency

Coordinate public-records requests, agency directories, deadline tracking, response status, disclosure logs, and public-safe transparency dashboards.

Coordination model: records_request_to_deadline_to_disclosure_log

  • RightToKnow companion app · public only

    Records requests, deadlines, appeals, and disclosure logs can power public transparency workflows.

  • CivicPulse aggregate signal · public only

    Public comment and sentiment can guide records priorities and transparency review.

  • GovNavigator companion app · public only

    Agency directories and service explainers support public-records routing.

community · partner_confidential

Mutual aid and neighborhood support

Coordinate neighbor support offers, verified needs, volunteer capacity, meal support, tool access, safety-aware routing, and public-safe community impact.

Coordination model: resident_need_to_neighbor_capacity_to_verified_handoff

  • AidNet source adapter · partner confidential

    Aid requests and offers can feed privacy-preserving community coordination.

  • NeighborNet aggregate signal · aggregate only

    Neighborhood support capacity can be summarized by node.

  • MealShare source adapter · partner confidential

    Meal support capacity can connect to local need and allocation workflows.

  • ToolLibrary aggregate signal · aggregate only

    Shared tools can become resource capacity for repair and resilience pilots.

  • SkillSwap aggregate signal · aggregate only

    Volunteer and skill capacity can support community response without exposing private member profiles.

funding · partner_confidential

Public grants and community funding coordination

Coordinate grant opportunities, eligibility screening, application work plans, award status, procurement links, and public outcome reporting.

Coordination model: funding_opportunity_to_partner_capacity_to_award_outcome

  • GovGrants companion app · partner confidential

    Grant search, eligibility, and award tracking can feed public funding transparency.

  • GovNavigator companion app · public only

    Agency and program directories help partners find public funding channels.

  • CivicPulse aggregate signal · public only

    Public priorities can guide participatory funding and grant-review workflows.

housing · personal_data

Housing rights and habitability coordination

Coordinate tenant-rights referrals, habitability repair needs, landlord pattern signals, inspection capacity, and public-safe housing stabilization metrics.

Coordination model: housing_issue_to_rights_referral_to_repair_or_enforcement_path

  • RentGuard private case referral · private casework

    Tenant cases stay private; aggregate housing-pressure metrics can guide intervention.

  • RateMyLandlord aggregate signal · aggregate only

    Landlord pattern signals can support public-safe accountability dashboards.

  • RepairHub source adapter · partner confidential

    Repair capacity can connect rights cases to stabilization work.

  • LegalDocs private case referral · private casework

    Guided notices and court documents remain private unless published by user choice.

labor · personal_data

Worker rights and job-quality coordination

Coordinate worker-rights referrals, wage theft signals, unsafe workplace reports, job-quality transparency, training capacity, and public-safe enforcement patterns.

Coordination model: worker_issue_to_referral_capacity_to_public_pattern

  • WorkRights private case referral · private casework

    Worker-rights casework stays private while issue patterns can guide outreach and enforcement capacity.

  • JobTruth aggregate signal · aggregate only

    Job-quality pattern signals can support public accountability without naming private workers.

  • LegalDocs private case referral · private casework

    Employment document bundles and deadline reminders stay in private workflows.

  • BenefitsNav private case referral · private casework

    Benefit and safety-net linkages can support workers after job loss or wage theft.

mobility · operational_sensitive

Mobility, accessibility, and safe routes

Coordinate transit bottlenecks, safe-route reports, accessibility barriers, freight and delivery constraints, and public-safe maps for essential trips.

Coordination model: route_signal_to_access_barrier_to_response_capacity

  • TransitIQ source adapter · public only

    Transit performance and bottleneck signals can feed public maps.

  • AccessMap source adapter · public only

    Accessibility reports can power public-safe service-area and barrier maps.

  • FreightFair aggregate signal · aggregate only

    Freight and delivery constraints can inform essential-service logistics.

environment · operational_sensitive

Environmental health and resilience signals

Coordinate air, water, energy, plant-health, and resilience signals with public-safe dashboards, response capacity, and open-data exports.

Coordination model: environment_signal_to_public_health_context_to_response_capacity

  • CleanAir aggregate signal · public only

    Air-quality reports can connect to resilience, public-health, and open-data dashboards.

  • WaterWatch aggregate signal · public only

    Water-quality signals can inform public health and emergency supply planning.

  • EnergyAudit source adapter · partner confidential

    Energy burden and audit data can feed resilience programs with privacy controls.

  • GreenScore aggregate signal · public only

    Sustainability and local environmental metrics can inform public dashboards.

  • PlantDoc aggregate signal · aggregate only

    Plant-health and urban agriculture signals can support food-security resilience.

consumer_protection · personal_data

Consumer protection and household cost defense

Coordinate household-bill decoding, dispute kits, price-watch signals, account-freeze guidance, privacy requests, and public-safe market pattern reporting.

Coordination model: consumer_issue_to_document_or_dispute_workflow_to_pattern_signal

  • BillDecode private case referral · private casework

    Household bill reviews remain private while aggregate fee and billing patterns can be surfaced.

  • DisputeKit private case referral · private casework

    Dispute workflows stay private; aggregate issue categories can guide enforcement.

  • FairPrice aggregate signal · aggregate only

    Price fairness signals can identify market stress and public procurement risks.

  • PriceWatch aggregate signal · public only

    Public price-watch signals can support household cost dashboards.

  • FreezeFlow private case referral · private casework

    Account-freeze and credit-protection steps remain user-controlled and private.

  • DataPurge private case referral · private casework

    Data deletion and privacy requests remain user-controlled; aggregate friction can inform policy.

education · personal_data

Education rights and student-support coordination

Coordinate education-rights referrals, IEP and accommodation timelines, tutoring capacity, family document bundles, and aggregate student-support gaps.

Coordination model: student_support_need_to_advocacy_or_service_capacity_to_outcome_tracking

  • IEP Tracker private case referral · private casework

    IEP, accommodation, and student records stay private while aggregate deadline pressure can inform support capacity.

  • StudyBuddy aggregate signal · aggregate only

    Tutoring and learning-support capacity can feed public-safe student support planning.

  • LegalDocs private case referral · private casework

    Education-rights documents and deadlines stay private to the household.

  • BenefitsNav private case referral · private casework

    Student and family benefit linkages remain private while aggregate unmet-need signals inform support.